Professor Gang Chen

Professor, Cancer Health Services Research, Melbourne School of Population and Global Health, Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne

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Health & Medicine

Research

The promise and peril of AI chatbots in healthcare

Artificial Intelligence chatbots like ERNIE Bot, ChatGPT and DeepSeek can often outperform doctors in diagnosis, but we need safeguards to avoid overprescribing and reinforcing inequality