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Consumer Protection

  1. Podcast7 July 2021 - Eavesdrop on Experts

    AI and humans: collaboration rather than domination

    When algorithms make important decisions, we also need to involve humans who understand the context, explains University of Melbourne's Jeannie Paterson

  2. 21 April 2021 - Business & Economics

    Competition isn’t improving the aged care sector

    A University of Melbourne study finds more competition is not associated with better quality of care or lower prices in aged care, prompting policy reform.

  3. 17 February 2020 - Engineering & Technology

    AI: It’s time for the law to respond

    The law may always be behind technology, but a University of Melbourne expert argues that the sweeping influence of artificial intelligence needs more response.

  4. 30 January 2020 - Legal Affairs

    One year on, is our trust being restored?

    One year after Australia's banking Royal Commission into misconduct handed down its report, a University of Melbourne expert looks at what has actually changed.

  5. 19 August 2019 - Engineering & Technology

    Why that Instagram post may cost you more than you think

    We need greater transparency around how our social media data will be used by banks, and how to challenge their decisions say University of Melbourne experts.

  6. 20 December 2018 - Legal Affairs

    Consumer rights and unwrapping the latest gadget

    A University of Melbourne consumer law expert explains your rights when it comes to the new Internet of Things gadgets you might receive this Christmas.

  7. 19 December 2018 - Legal Affairs

    Making information accessible - for everyone

    Essential consumer services need to be accessible for all, including those with cognitive disabilities. University of Melbourne researchers show how to do it.

  8. 29 May 2018 - Legal Affairs

    When families and money don’t mix

    Parents can be vulnerable acting as guarantors of their child’s business loan – a University of Melbourne expert says we need better ways to support decisions

  9. 6 May 2018 - Legal Affairs

    They’re using my face

    The Cambridge Analytica saga highlights the problem of misleading conduct: University of Melbourne experts say profit stripping offenders may protect consumers.

  10. 2 November 2017 - Legal Affairs

    We’re the world’s biggest losers, but odds are we’ll still punt this Cup Day

    As Melbourne Cup approaches, a University of Melbourne expert argues more regulation is needed to prevent online bookies taking advantage of problem gamblers.