Competition isn’t improving the aged care sector
A University of Melbourne study finds more competition is not associated with better quality of care or lower prices in aged care, prompting policy reform.
AI: It’s time for the law to respond
The law may always be behind technology, but a University of Melbourne expert argues that the sweeping influence of artificial intelligence needs more response.
One year on, is our trust being restored?
One year after Australia's banking Royal Commission into misconduct handed down its report, a University of Melbourne expert looks at what has actually changed.
Why that Instagram post may cost you more than you think
We need greater transparency around how our social media data will be used by banks, and how to challenge their decisions say University of Melbourne experts.
Consumer rights and unwrapping the latest gadget
A University of Melbourne consumer law expert explains your rights when it comes to the new Internet of Things gadgets you might receive this Christmas.
Making information accessible - for everyone
Essential consumer services need to be accessible for all, including those with cognitive disabilities. University of Melbourne researchers show how to do it.
When families and money don’t mix
Parents can be vulnerable acting as guarantors of their child’s business loan – a University of Melbourne expert says we need better ways to support decisions
They’re using my face
The Cambridge Analytica saga highlights the problem of misleading conduct: University of Melbourne experts say profit stripping offenders may protect consumers.
We’re the world’s biggest losers, but odds are we’ll still punt this Cup Day
As Melbourne Cup approaches, a University of Melbourne expert argues more regulation is needed to prevent online bookies taking advantage of problem gamblers.
RegTech and the future of customer protection
The rise of RegTech in big business has helped companies ensure compliance; a University of Melbourne expert looks at how the innovation could protect customers