E-commerce
![RegTech and the future of customer protection thumbnail image](https://pursuit.unimelb.edu.au/__data/assets/image/0019/100891/varieties/375w.jpg)
Sciences & Technology
RegTech and the future of customer protection
Big business uses artificial intelligence like regulation technology, or RegTech, to go through the fine print of contracts to ensure compliance - but isn’t it time the technology was used to protect customers?
![Putting the “E” into e-consumer protection thumbnail image](https://pursuit.unimelb.edu.au/__data/assets/image/0022/102199/varieties/375w.jpg)
Business & Economics
Putting the “E” into e-consumer protection
We can shop and be entertained wherever and whenever we like, but consumer protections haven’t kept pace with e-commerce technology. New technologies now have the potential to be the consumer’s best safeguard