Management

A senior manager’s career preferences shape their team's cultural values in both positive and negative ways, with implications for firms selecting senior managers

Effectively testing new ideas requires a systematic and structured approach from evaluation through to release

After COVID, the impact of long-term health conditions is being felt across the workforce. But managers are keeping their illnesses a secret over career concerns

Research suggests that ethical leaders provide their teams with emotional confidence that helps to foster creativity

Creatives often need colleagues to be catalysts, but how can organisations identify and foster these catalysts – and can too much become cataclysmic?

The collective experiences of workers pre and post-pandemic offer five lessons for organisations to reimagine workplaces and practices

Many businesses have become ‘gatekeepers’ during COVID-19, prioritising public health over profit. But there are strategies to keeping customers happy while sticking to the pandemic rules

In a time of remote working, questions around motivation and productivity are more important than ever. Is transparency the answer?

Recognising the value of ‘token’ individuals within the workplace can broaden perspectives and improve the performance of teams

Being able to put yourself in the shoes of your customers and colleagues is a crucial advantage in business, but too much empathy can also have unintended consequences