When department stores were more than just stores
A University of Melbourne archives exhibition looks back at the legacy of Melbourne department store, Foy & Gibson, on Australian retailing and manufacturing.
5 ways to keep your customers coming back
As shoppers increasingly buy and research purchases online, one University of Melbourne alumnus says retailers need to focus on 5 key areas for customer loyalty
Amazon’s arrival can drive innovation and improvement
Amazon's inevitable entry into Australia will shake up the local retail sector, which will need to innovate to stare down the online giant.